![]() ![]() ![]() To perform a clean enrollment profile removal on macOS computers running Device Management for Apple, we recommend you first uninstall the Mac Agent and then delete the enrollment profile from the device. Remove an enrollment profile from macOS computers If you manually remove the enrollment profile directly from a device, it is not communicated to the N-sight RMM Dashboard and the device reports as active until it is deleted using the N-sight RMM Dashboard. You can remove an enrollment profile directly from: Uncheck and then re-check the Remote Management box.Remove an enrollment profile directly from a device.After running the Rutgers-apple_remote_manage.pkg installer.If the dialog box that appears has OS 10.14 or OS 10.15 as the version, follow these instructions: To determine if you have Mac OS 10.14 or 10.15 installed on your Mac, click on the Apple in the upper left corner and choose About This Mac. If you have Mac OS 10.14-10.15 installed on your Mac, there is a bug in activating Apple Remote Desktop, user intervention is required. ![]() Enter the username and password that you use to login to your Office Mac.This will launch the built in VNC client.From your home, connect to the Rutgers University VPN.or 10.15 please refer to the section “OS 10.14 – 10.15 Users” at the bottom of the page, before trying to connect from home.ĬONNECTING FROM HOME (DO THE FOLLOW STEPS ON YOUR HOME MAC): NOTE: If your office machine is running OS 10.14. NOTE: Write or Take a Picture with your phone of the IP ADDRESS once the window below appears, YOUR OFFICE MACHINE WILL HAVE A DIFFERENT IP ADDRESS THAN THE ONE SHOWN BELOW:.After the package successfully installs, a dialog box will appear.The installer will launch, click continue.Right click or control click on rutgers- app_remote_manage.pkg and choose open NOTE: You can’t double click, it’s not a signed package registered with apple.Go to your Downloads folder in your home directory.Download the SAS Apple Remote Desktop package from.DO THE FOLLOWING STEPS ON YOUR OFFICE MAC: ![]()
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